Shipping Policy

Last updated: March 2026

This Shipping Policy outlines how orders are processed and delivered when you purchase from Screwfix Tools through our website screwfixtools.uk.

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1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During periods of high demand, order processing may take slightly longer.

Once your order has been shipped, you will receive a confirmation email with shipping details.

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2. Delivery Time

We offer fast and reliable shipping across the United Kingdom.

Estimated delivery time:
5 to 8 business days

Delivery times may vary depending on:

• Your location within the UK

• Courier service availability

• Seasonal demand or unforeseen delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to circumstances outside our control.

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3. Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.

From time to time, we may offer free shipping promotions on selected orders.

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4. Delivery Issues

If your order has not arrived within the expected timeframe, please contact our support team so we can assist you.

In case of incorrect delivery information provided by the customer, delays may occur and additional shipping charges may apply.

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5. Return Period

We offer an extended return window to ensure customer satisfaction.

Customers may request a return within 180 days of receiving the product, provided the item meets the return eligibility requirements.

Returned items must:

• Be in good condition

• Be returned with original packaging where possible

• Include proof of purchase

Further details can be found in our Return & Refund Policy.

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6. Contact Information

If you have any questions regarding shipping or delivery, please contact us: