Terms of service

Terms of Service

Last updated: March 2026

Welcome to Screwfix Tools. These Terms of Service govern your use of our website screwfixtools.uk and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these Terms.


1. Overview

This website is operated by Screwfix Tools. Throughout the site, the terms “we”, “us” and “our” refer to Screwfix Tools. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

If you do not agree to these Terms, you must not use this website.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • All information you provide is accurate and complete.

  • You will use the website only for lawful purposes.


3. Products and Pricing

All products listed on screwfixtools.uk are subject to availability.

We reserve the right to:

  • Modify or discontinue products without prior notice

  • Change prices at any time

  • Refuse or cancel orders at our discretion

If an order is cancelled after payment has been processed, a full refund will be issued.


4. Orders and Payment

By placing an order on our website, you agree that:

  • All billing and shipping information provided is accurate.

  • Payments are authorised by the cardholder or payment provider.

  • Orders may be cancelled if fraud or unauthorised activity is suspected.

We reserve the right to limit or refuse orders placed by the same customer, account, or payment method.


5. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on location and courier services.

While we strive to meet estimated delivery times, we are not responsible for delays caused by:

  • Courier services

  • Customs processing

  • Events outside our control


6. Returns and Refunds

Our Return & Refund Policy outlines the conditions under which returns and refunds are accepted. By making a purchase, you agree to the terms of that policy.


7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Website design

is the property of Screwfix Tools and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without written permission.


8. Limitation of Liability

To the fullest extent permitted by law, Screwfix Tools shall not be liable for:

  • Any indirect or consequential damages

  • Loss of profits or revenue

  • Issues arising from misuse of products purchased from our website

Our total liability shall not exceed the amount paid for the product.


9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page and will take effect immediately upon publication.


10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Screwfix Tools
Website: screwfixtools.uk

Email: support@screwfixtools.uk
Phone: 03330 112 112

Company Registration Number: 3006378
VAT Registration Number: 232555575


By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.